Returns & Exchanges
We want you to love your glow; if you are not completely satisfied with your Essence Cosmetics purchase, you can return your products within 30 days of delivery for a full refund. Please ensure items are in their original packaging and meet our safety hygiene standards.
Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Pack Your Products
Securely pack the items in their original box, ensuring all lids are tightened to prevent leakage during transit.
Attach Shipping Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned beauty products, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing